Privacy Policy
Last updated: November 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, such as your name, email address, and company details. We also securely process payment information via our payment provider (Stripe).
2. How We Use Information
We use the information to provide, maintain, and improve our estimating services, to process transactions, and to communicate with you regarding your account or updates to our service.
3. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the internet is completely secure.
4. Analytics
We use Abner for website analytics. Abner is a privacy-first analytics platform that does not use cookies and does not collect personal data. It measures aggregate traffic patterns (page views, referral sources, general geographic region, and device type) without tracking individual users or building profiles. No consent banner is required. You can learn more about Abner's privacy approach at abner.app.
5. Feedback
When you send feedback in the app, we store your answer and what you wrote with your account, your plan, and the estimate you sent it from. Written comments also go to HeardKit, the support inbox we use, along with your account email so we can reply. We use feedback to improve CostKit. We do not add you to a mailing list because of it, and your clients never see it. If you ask us to delete your account, we delete your feedback too.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@costkit.app.